Customer Testimonials

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Google Apr 23, 2025

I came here to get a car after my old one broke down on me… I’ve been to two other dealerships before hands and I can say my salesman, Derrick O’Banner was absolutely the best. I came in with a car that I wanted and left with that exact car! I usually prefer a smooth, straight to the point process and he did JUST that! No extra negotiating/manipulating involved. He also filled my tank up before I left the lot! Super A+ :). I’d also like to mention Jason Minard who works in F&I he ...

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Google Apr 22, 2025

Malik Allman and Jason minard are awesome very helpful

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Google Apr 20, 2025

The general manager Resuan is awesome

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Google Apr 20, 2025

My first time buying a new car and 10/10 I would recommend. Everyone there was nice and helpful. Go and ask for Eric, he was the best!

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Google Apr 20, 2025

Will Hager was my salesman and sold me and my girlfriend 2CARS !!!! HE TOOK GREAT CARE OF US THANK YOU WILL !!!

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DealerRater Apr 17, 2025

Exceptional customer service, explain everything for better understanding, vacuum the inside just for an oil change along with first time discounts!!!

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Google Apr 15, 2025

The entire staff was amazing! My family and I not only felt welcomed but heard. Major shoutout to Hassan and Sam Hood for the exceptional service. If you want a car, this is where you go!

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Google Apr 15, 2025

Derrick OBanner was awesome and I am happy to recommend him as well as Nissan of White Marsh to everyone I know

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Google Apr 12, 2025

Had a great experience at Nissan of white marsh. Had to drive an hour for the best deal, both Brice and Shaun were extremely helpful can always rely on them. Nissan for life!!!

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Google Apr 10, 2025

I just purchased a car from Easterns Nissan of White Marsh and had an excellent experience from start to finish. My salesman, William Hager, was pleasant, knowledgeable, and extremely helpful from the moment I walked in until I drove off in my new car. He made the entire process feel easy and stress-free. On the finance side, Jason Minard went above and beyond—working tirelessly to secure a reasonable rate and payment plan that worked for me. Their professionalism and dedication really stood out. I’m very happy with my purchase and will definitely return to them for any future ...

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Google Apr 9, 2025

What a great experience working with Sales Associate Seth Bagheri of Nissan of White Marsh. We, a non profit that serves persons with special needs were in the market for a replacement van (Dodge Grand Caravan), firm budget, specific color (White) and low miles (40K). Seth listened and listened, then researched our need through the inventory of Nissan/Eastern. Seth found our vehicle the met budget and other criteria in hours…amazing! We picked up vehicle that also was fully detailed, oil change and next day agreed to attended a fundraiser for our mission the next day. Incredible as it ...

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Google Apr 6, 2025

I would like to say thank you to Derrick OBanner my perfect salesman for taking the time to explain the process to me and getting me my brand new Nisaan Rogue Platinum trim. I love you guys and will recommend

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Google Apr 2, 2025

Will Hager was my salesmen !!!! He is so nice and funny and made my buying experience very easy and comfortable!!! THANK You SOOO MUCH WILL !!!!

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Google Apr 1, 2025

The service representative Bob Perdue was absolutely amazing! Courteous, professional, patient and genuine from the moment he greeted me with a smile. My service needs were handled promptly and I will highly recommend anyone in need of a vehicle or service to visit Nissan of Whitemarsh and definitely ask for Bob Perdue!👍🏾

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Google Apr 1, 2025

On 3/21/2025 I purchased a new Nissan Z from White Marsh Nissan and Mr. Girard Curry and Staff was very professional. Mr. Curry worked with me til the end and a deal was reached. Thanks a million. P S Love The Car

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Google Mar 30, 2025

WILL HAGER WAS MY SALESMEN !!! He is the best on this earth ! I send all my family & friends to him !!! Great Customer Service

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Google Mar 29, 2025

Works fast and friendly Jason minard thanks for my new car

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Google Mar 29, 2025

Excellent service and attended to all my needs. I was looking for a SUV for my grandkids and I. Malik the salesman was very helpful with helping me to find the right fit, and very professional. Aricia, the financial manager, was very professional and polite. She made the process easy and made sure that I was comfortable with my purchase. They made me feel confident in purchasing a NEW CAR. If you're ever looking to purchase a car or a SUV, check them out!! Thank you Malik and Aricia!!!!!! 👍😁🚗

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Google Mar 29, 2025

It was a pleasure working with Sam Hood, Jason Minard, and girard curry and sales manager Hassan they worked hard for me and got me in a brand new 2025. If you’re looking for great customer service please visit them

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Google Mar 28, 2025

You want to talk about a great and top-notch experience. I’ve been in the car buying search for just about a year and it was finally my time to shine. Mr. Jason Minard and Will Hager serviced my family w/ great efforts from start to finish!! Definitely plan on doing business in the future

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Google Mar 27, 2025

This was the most comfortable car buying experience i have ever encountered. I arrived at Eastern Nissan White Marsh exploring the new 2025 vehicles as a prelude for possible purchase in the fall or winter. I was introduced to the salesperson John Youngbar. John is knowledgeable, but he is exceptional at explaining features which makes you feel so much smarter about vehicles, and features than you were when you first walked in. That man has a special talent. John showed me models and features and explained the unique differences of each trim level of the Pathfinder, which was the vehicle I ...

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Google Mar 27, 2025

If you are looking for a New Nissan go see Will and Hassan at Nissan of White Marsh, you will not be disappointed, I guaranty that to you,

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DealerRater Mar 27, 2025

Nissan of White Marsh has a well designed operation with a modern look, family friendly lots of glass for visibility, large inventory and service division. Purchased a 2019 Van for a non profit that serves persons with:disabilities. Sales associate (Seth Bagheri) was great- understood our need, met budget, not pushy, quick to locate our vehicle and pleasant. The downside of the experience- thought vehicle was waiting but not unable get vehicle until next day, waited almost 3 hours day to finalize deal w/management, waited to see finance (only 1 person but pleasant) to complete paperwork, despite a cash deal and promotion ...

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Google Mar 26, 2025

Hands Down the Best Dealership in Maryland! From the moment I walked into Nissan of White Marsh, I was greeted with exceptional service! Shaun Monteith immediately caught my attention and wasted no time assisting me. He went above and beyond, guiding me through my options, allowing me to test drive, and ensuring I found the best fit for my daily needs. And let’s talk about Manager Jason Minard—he is THE man! Personable, knowledgeable, and incredibly helpful, he made the entire experience seamless and enjoyable. I can confidently say this is the best dealership in Maryland, and I stand ...

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Google Mar 25, 2025

We came in today to get a moderately priced midsized sedan of the Kia Optima family and my salesman Derrick O. was awesome he was patient and adhering to all of our needs, the car I came in on didn't work out but he was caring and patient kept my payments where I wanted them and explained everything to me in detail. I appreciate you guys and I'll recommend Derrick and Easterns Nissan of White Marsh to all my family and friends!! Thanks again guys!!

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Google Mar 23, 2025

I had my first experience with Easterns Nissan of White Marsh and I must say, they blew me away!! Jason Richardson really worked his magic with getting me financed with a payment that I could afford. My sales associate Sean Monteith was determined to help me get the vehicle that I saw on line but the process was not working out in my favor. Sean then ask if I would consider a new car instead, and to my surprise, that worked out much better!! My intention was only to go and look at the cute orange car that I saw ...

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Google Mar 23, 2025

Derrick O’Banner is amazing, a man of his word, excellent customer service, I could go on but I won’t, pay him a visit and see for yourself! The entire staff at Easterns Nissan of White Marsh is top notch, the environment is welcoming as soon as you walk in the door. Check them out, you won’t regret it.

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Google Mar 22, 2025

This was the BEST CAR BUYING EXPERIENCE Will Hager Was My Salesmen ! PLEASE ASK For HIM !! He Followed up with me for Weeks and Got Me In My Dream Car and A Payment I Could Afford ! Thank you so much Will !

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Google Mar 21, 2025

Sam was great he did an amazing job He was patient and trustworthy with the process everything was smooth and I will recommend him for next time…

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Google Mar 20, 2025

Kurt was great during my service visit today! Tremendous service and was super nice

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Google Mar 19, 2025

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Google Mar 16, 2025

John made sure our sales experience was fantastic! Jason in the finance office helped us through the paperwork and made the process extremely easy. Would not hesitate to do business here again.

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Google Mar 16, 2025

This was the best dealership experience I've had. I was discouraged going in, but Malik made it impossible to walk away and he did everything he said he would do. Everyone was pleasant and professional. And the process was short and simple. I don't feel ripped off or taken advantage of. Thank you Eastern's Automotive for being right and right on time!!!

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Google Mar 15, 2025

(Translated by Google) Malik and Jason were very good to me here at Nissan, I bought my first truck and I am very excited, thank you Nissan of White Marsh (Original) Malik y Jason fueron muy buenos conmigo aquí en Nissan, compré mi primer camión y estoy muy emocionado, gracias Nissan de White Marsh

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Google Mar 14, 2025

I had a great experience working with Derrick to get my car! He was professional, knowledgeable, and made the process smooth from start to finish. He took the time to answer all my questions and ensured I was comfortable with my purchase. I truly appreciate his patience and expertise, and I’m beyond pleased with my new car! If you’re looking for someone who genuinely cares about customer satisfaction, Derrick is the one to go to. Highly recommend!

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Google Mar 13, 2025

I worked with Malik(salesman) and Jason(finance manager) they both did a good job with helping me get into a new vehicle. I HIGHLY recommend.

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Google Mar 13, 2025

When it came to my Needs John youngbar was most helpful in educating me on the beauty and technology of the 2025 Nissan Murano

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Google Mar 12, 2025

I was referred here by a family member and I had a fantastic experience with this dealership! They got me into a car that worked with me, my payment range, the features I wanted, etc. Malik, sales associate, was great! He was very attentive throughout the whole process as well as his management, Hassan, general manager, made sure when I had to bring my car back in for an inspection, I was in and out within the day. Jason, finance manager, was fantastic, he made my family and I have a really great car buying process and explained everything in ...

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Google Mar 10, 2025

Sam Hood at Eastern’s is one of the BEST sales advisors I’ve ever had!! He made sure that we got exactly what we wanted and always advocated for our best interest while always being so patient with us. He is the most genuine and kind sales advisor and I’m so grateful he helped us find the perfect car! We will definitely be coming back 🙂

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Google Mar 10, 2025

s/o my guys shaun, sam and jason minard for getting me into my new vehicle much appreciated!!!!

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Google Mar 7, 2025

Best experience ever when it comes to buying a car. Everything was so easy. Brice Ali was very honest and didn’t waste our time and Jason minard made everything so easy to understand and was great

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Google Mar 7, 2025

Today I was Blessed to walk out of Nissan Whitemarsh with my first BIG GIRL purchase! I am beyond thankful for Jason Minard And Derrek Obanner, my car buying process went so smooth, Derrek and Jason answered all my questions even kept my little ones occupied. I felt so comfortable and ease. Thank you guys so much you were wonderful to me.

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Google Mar 3, 2025

Sam and everyone who helped me get a brand new car were amazing. Thank you guys so much !

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Google Mar 3, 2025

Brice Ali is the best he made our new purchase very enjoyable we love the dealership and everyone was so professional and courteous so happy in our 2025 Nissan Kicks 😊😊😊

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Google Mar 1, 2025

Very nice and simple process! The service from John Youngbar was very helpful and made our decision much easier. The finance manager Jason Minard was a pleasure to work with as well! Highly recommend coming here!

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Google Mar 1, 2025

My experience here today was great. Malik Allmond was great. He was very patient with me and took his time to explain the process. Mr. Jason Minard was also excellent. He helped to keep me payments where I could afford. He has a delightful personality and I would definitely recommend Nissan of White Marsh.

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Google Feb 26, 2025

We had an exceptional experience at this dealership. The team's dedication to customer satisfaction is evident in their willingness to work with us until we found the perfect vehicle. The staff members are not only friendly but also extremely helpful, patiently explaining each step of the process. Thanks to their assistance, my husband and I were able to comfortably afford a high-quality vehicle. We highly recommend this dealership! Jason Minard was our financial manager and he does phenomenal work! If you need a vehicle, definitely come to this place!

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Google Feb 26, 2025

For those seeking a premium automotive experience, you need to visit this dealership. The knowledgeable and courteous staff are dedicated to assisting you in finding the perfect vehicle! Based on professional assessment, Shaun Monteith demonstrates exceptional sales acumen and possesses a high degree of trustworthiness. 5/5!

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Google Feb 26, 2025

My sales consultant Malik was amazing. His communication skills are unmatched. Malik was patient and understanding. He was flexible with scheduling and so kind. I can not thank him enough. This dealership went above and beyond to get me approved on a new 2024 vehicle! My credit is low and I was afraid I’d get turned away. I am still in disbelief. If you’re in the market for a new or used vehicle go to Nissan of white marsh! They are the best!

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Google Feb 25, 2025

MALIK!!!! WAS GREAT!!!! Thank you so much!!!!

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Google Feb 24, 2025

I just brought a car from Easterns Nissan of White Marsh with the closing of my deal help of finance manager Jason Minard he was so perlite helpful and very patient answer all my question went over my paperwork properly and when things were wrong, he fixed it right away I'm so glad I brought my car of my dreams from this dealer ship. thank you so much Jason Minard.

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Google Feb 23, 2025

Will Hager & Jason Minard the best of the best 100000000 STARS . I’m very pleased with my first car. These guys are awesome they worked with me.Very patient and professional. Come see them service was amazing. Oh! Not to mention this my first car purchase. Thank you guys….

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Google Feb 22, 2025

Easterns Nissan of White Marsh is amazing! The finance manager Jason Minard is exceptional at his job. He explained everything to me precisely and made my car buying experience great. I highly recommend! Also John Youngbar went above and beyond to help me find the perfect vehicle for me. He is great at making you feel at ease with your car buying experience.

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Google Feb 22, 2025

WILL Hager is the Best ! His professionalism had my nerves at an all time low. His humor made this process very smooth & easy going . 10/10 definitely will be coming back .

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Google Feb 21, 2025

Great guy very perfessional very funny

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Google Feb 20, 2025

Malik was amazing. Seamless transaction. Everyone there was very friendly including the management. I recommend Malik to anyone shopping for a new vehicle

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Google Feb 19, 2025

Jason Minard in finance was really helpful he helped my mom and I both get cars same day ! Derrick O’Banner my sales representative really took the time out to work with me! Definitely come us them both you will definitely ride out in a new car !

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Google Feb 19, 2025

Will is the BEST SALES CONSULTANT IVE EVER HAD !!! HE LISTENED TO ME AND GOT ME THE BEST CAR !!! GO SEE WILL HAGER OR WILL SMITH IS HIS NICKNAME !!!

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Google Feb 18, 2025

Shout out to my car dealer Derrick!! This is the second time doing business with him and he never disappoints. Gets me into a car every-time! I highly recommend

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Google Feb 16, 2025

Malik was my salesperson & helped me buy my car today.

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Google Feb 4, 2025

Nice building with even nicer employees!

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Google Feb 2, 2025

My experience was amazing. My salesman, Jaier, hands down provided the best service possible. Plus he’s handsome, but sadly he’s taken ladies😔 I tried. But he made sure i got a brand new car and Jason the finance guy was awesome… 10/10 Highly recommend! Go see Jaier for your next car purchase. Thank you Jaier and Jason!!

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Google Feb 1, 2025

Was a great experience.

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Google Feb 1, 2025

I came on with my mom to buy a suv and Derrick O'Banner helped us he was very patient and made sure we understood everything about the process and was very entune with our needs thanks again Derrick and Easterns Nissan of White Marsh I will recommend to all my family and friends

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Google Jan 31, 2025

My sales person Derrick O'Banner & Finance Manager Jason Minard were simply the best! They did such an amazing job and worked diligently to get me into my new vehicle. Derrick went above and beyond to make sure I had a good understanding of the entire process and made me feel comfortable with my decision. If you are looking to purchase a vehicle, you need Derrick and the Nissan White Marsh Team 🩷

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Google Jan 31, 2025

Derrick O’Banner offered great service with a great attitude!!

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Google Jan 30, 2025

Had an exceptional experience with the purchase my vehicle today. Derrick O’Banner was very professional and eager to help me. He made sure I got the best price and deal. He is very knowledgeable and informative. If you’re in the market stop by and ask for him he will get you the best deal possible. Another satisfied customer!

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Google Jan 30, 2025

Derrick O’Banner was the best salesman I’ve ever encountered I didn’t buy a car today I came for a oil change I bought my car from him about 3 months ago but the experience was one I’ll never forget I’ll recommend him and Easterns Nissan of White Marsh to all my friends and family

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Google Jan 29, 2025

This was my first time buying a vehicle, and Sam made the entire process smooth and stress-free. I was feeling pretty overwhelmed, but he was incredibly transparent, patient, and went above and beyond to clarify any confusion. I highly recommend him and the dealership for your car buying experience!

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Google Jan 26, 2025

Sam was professional, friendly and helpful and made shopping for my new vehicle easy. Thanks Sam

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DealerRater Jan 24, 2025

I want to provide an overview of my experience with Nissan so others can make an informed decision about who they trust to service their vehicle. Two weeks ago (1/8), my car’s engine light came on and I received an automated email to take it to a Nissan dealer immediately. That day I took it to the dealer (Wednesday) and I was told that they wouldn’t be able to look at it until the following day. It took my calling 2 times on Thursday before I was able to speak with someone to get an update on my vehicle. I ...

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Google Jan 23, 2025

Sam H. was a great help in finding a vehicle for us. He went above and beyond to make sure we're happy in our selection. The overall process was fantastic and exceeded expectations.

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Google Jan 22, 2025

We had a wonderful experience working with Derrick O'Banner. My daughter purchased her car here, and we had a problem with her insurance company. Derrick helped solve the problem and took the time to be sure she was able to get her car. You won't go wrong working with this sales representative!

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Google Jan 22, 2025

Derrick was a big help with getting my car, along with other needs. Alicia was also great and took time to make sure I was getting a good payment, even when it was late at night. I had a great experience here.

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DealerRater Jan 21, 2025

Service at this place sucks. The reason for me forced to leave this review is because of two bad experiences back to back. First I went for an oil change and it took three hours for them to do a regular oil change. Second I went there this morning with my car for a factory for my EV recall which I had scheduled with them a week before, after I reached there they said they don’t do any factory recalls and good luck with finding someone who does it. The guy gave a fauxpology. I would say keep away ...

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Google Jan 21, 2025

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Google Jan 21, 2025

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Google Jan 21, 2025

I went to this dealership to look at vehicles and maybe just maybe purchase one. I had no clue as to what I really wanted. I only knew I didn't like dealerships because of salesman being so pushy. That is until Mr. Derrick O'Banner approached me and my daughter and asked if he could help us. He was so helpful, attentive and professional and answered all my many questions as well as my daughters. It was such a pleasant experience and I left there with a brand new Nissan Kicks. I'm so happy I decided to take ...

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Google Jan 21, 2025

I took my mom to this dealership to purchase her vehicle. Our salesman, Derrick O’Banner was very helpful, attentive, and professional. Overall, it was a pleasant experience for her and she is happy with her new Kicks.

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Google Jan 21, 2025

Literally went in for an Oil change for my Kia and decided to actually look around. Before I know it I’m test driving and running numbers and gaining so much knowledge about the buying process that I didn’t get my first time around. Needless to say between the knowledge I gained and just the personality and ability to be so personable with the staff there was no way I was leaving without my new baby 🙌🏾 John Youngbar you’re amazing at what you do, thank you so much !!

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Google Jan 20, 2025

Hey I came up to the location with my sister to look for a car! Let me tell you the rep she had was S.Hood, and he was quite the professional and very helpful and instrumental in her making a purchase. Believe me we were quite satisfied and now we call him, nephew "Hoody"!😂

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Google Jan 20, 2025

Sam is an excellent sales man welcoming very informative I enjoyed my visit and my coffee

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Google Jan 20, 2025

John Y is an extraordinary salesman who took time learning my vehicle likes as well as dislikes . He assured me my chosen vehicle was an excellent choice and is backed by Nissan ‘s stellar reputation that is backed by a knowledge technicians in their service department. Thank you John for making sure my vehicle was “customer ready.”

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Google Jan 19, 2025

Mr. Sam Hood was our rep. He was patient and answered all my questions. He’s a rock star! He got my deal done fast, and payments I can afford! That’s was the most important to me. The deal didn’t take all day, and everybody was friendly, and greeted me and my sister with a smile!

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Google Jan 18, 2025

Malik was awesome Best sales person ever Really took his time to help me

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Google Jan 18, 2025

As soon as I walked in, I was recognized by Malik the sale associate have a great smile a very sweet attitude. Very polite he made me feel welcome. I greatly appreciate excellent customer service.From him

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Google Jan 13, 2025

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Google Jan 6, 2025

Over the weekend I was lucky enough to meet 2 employees that made my car buying experience amazing. Starting off, sales advisor Will Hager curated an environment that made me feel comfortable. He was extremely polite, helpful & patient. Before going on the test drive, he displayed the vehicle as if it were at a car show. Usually sales men throw you the keys and tell you it’s outside. At that moment i knew this was the company i wanted to do business with. While we gathered up the needed documents, he brought me refreshments, gave me a tour of ...

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Google Jan 5, 2025

Some of there management and sales Team our ok. This dealer ship is need of more knowledgeable personnel.

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Google Jan 4, 2025

A big "Thank You" for Jason Minard and the staff at Nissan of White Marsh (Apologies if I don't remember every name). Jason was super friendly, professional, and attentive. Thanks again Jason. I appreciate all that was done to make this happen. Cheers!!

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Google Jan 1, 2025

They got me approved after 5 others dealers wouldn't.

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Google Dec 31, 2024

Great car dealership experience, Will Hager was extremely helpful and made the buying process smooth. Very knowledgeable and friendly sales rep, he spent the extra time to make sure I got the car that I needed and I’m super grateful and happy with my purchase. Would definitely recommend this dealership!

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Google Dec 29, 2024

I had a wonderful experience purchasing a car from them. Malik was awesome and the process was easy and straight forward. My vehicle was also priced very well.

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DealerRater Dec 22, 2024

Not as professional as other dealerships but I think with a little more training they can be .

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Google Dec 12, 2024

This isn’t a bad place ! The sales men are very nice & fast talking . Don’t give you time to understand! The numbers changed on me (3) times . I had a few issues nothing major but they took care of it . I recommend Mr .Brice ( Sales men ) very honest & patient. He’s 5 stars by himself ! ⭐️⭐️⭐️⭐️⭐️

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Google Dec 12, 2024

All I can say is awesome!!! If you need a car salesman please please go see Derrick O’Banner. He was such an awesome salesman from the moment I spoke to him. I was in and out, signed sealed and delivered!!!!! He definitely delivered

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Facebook Dec 12, 2024

Thanks Myron wills he did a great job he got me in and out very fast and I got the vehicle of my dreams.. he is at Baltimore Rosedale location

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Google Dec 10, 2024

After a year and a half of renting I went to Nissan and had the most pleasant experience and they were very detailed and helpful so thankful to Derrick and Jason for getting me in a brand new car 10/10 would recommend!

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Google Dec 8, 2024

i swear Derrick O’Banner was the BEST SALESMAN I’VE ever encountered he was patient and the customer service was out of this world he didn’t stop until i got the car i wanted with the payment i wanted i would recommend him and easterns nissan of white marsh to ALL MY FAMILY AND FRIENDS THANKS GUYS

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Google Dec 7, 2024

I recently had the pleasure of visiting Eastern Nissan and was thoroughly impressed with their outstanding customer service, especially from salesman William J. Hager. From the moment I walked in, William made the entire car-buying process smooth and hassle-free. He was patient, knowledgeable, and never pushed me into a decision. His professionalism and attentiveness truly made the experience exceptional. What truly set Eastern Nissan apart was the extra care they took with my vehicle. They detailed my car not once, but twice, ensuring it was in pristine condition. This attention to detail and commitment to customer satisfaction made me feel ...


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